Portal Solutions
Provide unique, personalised experience for your customers, partners and employees with our modern portal solutions
Platforms for consistent digital customer experience
Self-service portals and multifunctional websites for customers are on the rise in many industries – checking account balance or power consumption, writing damage reports online or retrieving mobile phone bills – these services already belong to the standard offer for many energy suppliers, banks, insurance and mobile companies. With eGovernment platforms, the public sector is also profiting from the cost and timesaving features of official channels online.
Professional intranet portal solutions help you collaborate more efficiently and increase productivity.
Offer your stakeholders costumised information about portal solutions:
- Implement modern customer, partner or supplier portal to retrieve specific information and conduct transactions
- Via personalised, user-friendly websites you can offer secure access to data from connected third-party systems
- Turn your intranet into a hub – secure access to CRM, ERP or financial systems for all employees, and use the tools for efficient knowledge management to increase productivity
Qualysoft implements your portals, websites and intranet platforms
We support your digital transformation with state-of-the-art portal solutions and use the technical implementation along with your digital strategy. Qualysoft experts create an ideal addition to your service offering with easy-to-use portal solutions:
- We advise you on whether to expand your existing portal or to implement a new portal solution
- We bring all forms of processes and information to portals, websites and intranet, and make them workable online
- We integrate data from core systems – whether from back-end applications or cloud-based services
- You benefit from our extensive holistic approach already proven on numerous successful customer experience management projects.
Flexible relationship management for your digital transformation
With the design of individual experience and personalised content via modern portal solutions, companies secure unique advantages:
- Manage your entire customer journey on a single platform: Implement modern websites, landing pages and mobile apps on one platform, and create a consistent brand experience across all touchpoints. For example, your users can start filling out a form on your website and finish it later using the mobile app – all data entered will be stored and seamlessly reused
- Understand your customer better: By linking all the information available in the company, you get to know your users better and generate a holistic user profile for each of your customers. Use metrics for the source of your website traffic, video content clickthrough rates, and click-through rates to gauge the success and effectiveness of your actions and create targeted campaigns
- Lay the foundation for digital transformation: To best serve both your current needs and the future positioning of your business, advanced portal software enables you to integrate your applications and information into a single platform, and reuse information flexibly. This allows you to respond to new customer requirements at any time and create new digital experiences
Ensuring the success of your business
With the portal solution all paths are opened
- One software for all applications: Create and manage customer and partner portals, websites, intranet portals and mobile solutions
- Back-end systems connected: You integrate existing systems and set up personal access to CRM and ERP systems, and many other applications via your portals
- Intuitive operation and fast search: High usability due to user-friendly interfaces and fast content finding with the powerful search engine Elasticsearch
- Fast integration and easy further development: The open source Java platform supports the most popular front-end frameworks and offers all the advantages of the microservice architecture
Everything Online
All forms of processes and information to portals, websites and the intranet are editable online.
Best Advise
We advise you on whether to expand your existing portal or to implement a new portal solution.
Know-how
We integrate data from core systems – either from back-end applications or cloud-based services. You benefit from our extensive holistic approach already proven on numerous successful customer experience management projects.
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