Creatio CRM
Low-code Platform for successful Customer Relationship Management and Process Management
Creatio CRM – formerly bpm'online – provides a single platform to accelerate sales, marketing and service:
The first-class cloud-based system is designed to increase the performance of the entire company and enable employees to achieve consistent success. New features, extensions and apps are constantly being made available to ensure that you always stand out from the competition.
- Manage the entire customer journey and offer your customers optimal experiences every time they come into contact with you
- Visualise the most important customer data and activities and improve collaboration across departments
A single platform to accelerate sales, marketing and service
Automate business ideas within minutes with Creatio CRM
Creatio offers users the opportunity to put together their own platform with the exact content they need. It includes seamlessly integrated products for marketing, sales and service as well as the intelligent low-code platform, Studio, to develop custom applications to easily manage your business processes.
Complete View of Customer Journeys
Best-in-class technology enables the system to connect marketing, sales and customer service, allowing companies to effectively manage every stage of customer interaction.
Contact Dialog with Your Customers
Optimise your communication strategy based on mass mail responses: email marketing tools to establish and maintain personalised communication with every customer.
Streamlined User Interfaces for Your Employees
Enjoy working with the modern, streamlined user interface that is free from redundant information, keeping you focused only on what is relevant.
Out-of-the-box Processes for Lead Management
Make sure your sales team focuses only on qualified and sales-ready leads: best practice processes for efficient lead management – from demand generation to lead nurturing, to final hand-off to sales.
Industry Best Practices for Your Service
Manage customer requests and automate service operations by following pre-defined processes for customer care excellence.
Manage Omni-channel Communications
Personalise communication with your clients and manage all client requests in a single view, no matter what channel they came from: phone, email, chat, social network or customer portal.
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